Action Required

AS2 & SFTP

As part of our commitment to support the scale and growth that our customers require, CommerceHub will be migrating to additional IP addresses in 2023, which will affect how the CommerceHub network and your infrastructure communicate. If your infrastructure connects to CommerceHub in any of the following ways, you must migrate to one of the new IP addresses by January 18, 2023.

Connections

Security Controls

If your firewall has security controls, such as inbound or outbound IP allow-lists, then you must add the new IP addresses to those rules. This will ensure that both new and old CommerceHub networks can continue communicating with your applications.

Additional CommerceHub egress IPs that require inbound access to your infrastructure

  • 18.206.2.14 
  • 3.210.148.240 
  • 3.217.98.206 
  • 3.232.196.22 
  • 34.202.189.137 
  • 34.224.129.48 
  • 34.231.185.207 
  • 34.233.242.144 
  • 35.175.24.46 
  • 44.195.161.243 
  • 50.16.61.64 
  • 50.16.65.218 
  • 34.210.154.77 
  • 34.214.116.160 
  • 34.218.38.152 
  • 35.83.31.171 
  • 44.226.111.58 
  • 44.227.222.245 
  • 44.240.140.194 
  • 44.242.39.205 
  • 52.11.118.69 
  • 52.42.98.67 
  • 52.88.192.207 
  • 54.70.117.222
  • 192.64.13.0/24

Additional CommerceHub ingress IPs that require outbound access from your infrastructure

  • 13.248.149.138 
  • 76.223.26.211
  • 192.64.13.0/24


Failure to make these updates by January 18, 2023 will disrupt your ability to communicate with CommerceHub.

We're here to help! 

  • If you have questions about updating your system for CommerceHub's OrderStream platform, please reach out to CommerceHub Technical Support at customersupport@commercehub.com.
  • If you have questions about updating your system for CommerceHub's Dsco platform, please reach out to CommerceHub Technical Support at support@dsco.io.